Returns & Exchanges

We want you to love your Veronica Beard pieces. If you are not completely satisfied with your purchase, we are happy to accept returns or exchanges on full-price items within 30 days of receipt. All sale items are final sale.

How to Initiate a Return or Exchange

To start your return or exchange, please visit our online portal at beardveronica.com. You will need your order number and the email address used to place the order. Our team will guide you through the process and provide you with a prepaid shipping label.

Return Guidelines

  • Items must be returned or exchanged within 30 days of the delivery date.
  • Merchandise must be unworn, unaltered, and unused with the original tags attached.
  • All original packaging must be included.
  • Returns are subject to inspection and approval by our team.
  • The original form of payment will be refunded for approved returns. Please allow time for the refund to be processed.
  • Sale items, including those purchased during promotional events, are final sale and cannot be returned or exchanged.

Exchanges

We are pleased to offer exchanges for store credit or a different size or color of the same item, subject to availability. Exchanges are also subject to the above guidelines and must be initiated within 30 days of receipt.

International Returns

For orders shipped outside the United States, please initiate your return or exchange through our online portal. Duties and taxes are non-refundable. Additional shipping costs for international returns are the responsibility of the customer.

Final Sale Items

All items marked “Final Sale” at the time of purchase are not eligible for return, exchange, or credit.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately. We will work with you to resolve the issue as quickly as possible.

Return Status

You can check the status of your return at any time by logging into your account or contacting us through our portal.

Additional Policies

We reserve the right to refuse a return or exchange if the item does not meet our return guidelines. We are not responsible for items damaged or lost in transit during a return. For this reason, we recommend using the provided prepaid label and insuring your package.

For any further questions regarding our return and exchange process, please reach out to us for assistance.